Statement on COVID-19
Dear Valued Customers and Partners
With the outbreak of COVID-19, and the governmental measures to help contain the spread of the virus (State of Michigan issued a Stay at Home Executive Order – effective March 24, 2020, 12:01A ), DJS Systems is committed to minimizing the impact to its customers, while also taking every necessary precaution to protect the health and safety of its employees.
DJS is still open and fully operational. We have taken many steps, starting weeks ago, to help keep our employees safe. Such as: social distancing, remote work locations, plant cleanliness, personal hygiene policies, limiting of travel, etc. So far, these measures are proving to be effective.
We will continue to monitor and review daily updates on this situation. DJS is fully committed to fulfill and manufacture all machine and parts orders. Our team is working with our supply base partners to ensure reliable and timely supply of materials and manufactured components. So far, we see no issues with continuing to receive the necessary materials and components to fulfill orders.
With travel and plant visit limitations in place, DJS has created a special email address – DJSService@djssystems.com – to monitor and address service related issues. The email gets distributed to multiple individuals so your need can be addressed quickly. Customers can always call the plant – 517.568.4444 – and your call will be distributed to the proper channel. But we created the special email so requests can be made as needed. If your machine is suitable equipped, we often can remotely log on to the system and assist with troubleshooting.
So whether by phone – 517.568.4444 or email – firstname.lastname@example.org or by remotely logging onto the machinery – DJS is here to support our equipment and your production.
As always, parts and sales can be contacted via phone or through the email channels:
• Sales – DJSSales@djssystems.com
• Parts – DJSInfo@djssystems.com
Please know that we appreciate your trust and partnership. Our entire team is committed to you.
Please stay safe and healthy.